Update: Special Message causes iPhones to Restart


NOTICE: Sending or receiving the following message from an iPhone, iPad, or iPod Touch may prevent the Messages application from launching again. Do not attempt. After hours of testing, TheAppleByte has found a simple solution to the problem by using one of the methods below.  

A recently discovered bug in Messages for iOS causes any iOS device (iPhone, iPad, and iPod Touch) that receives some variation of the following message to restart.

لُلُصّبُلُلصّبُررً ॣ ॣh ॣ ॣ

When sent, the iOS device that receives the message immediately restarts. The Messages app on the sender’s iOS device immediately crashes. Both iOS devices will not be able to open the Messages app until another message is sent after the “power message.” The recipient’s iOS device must either be on the home screen, lock screen, or an app other than Messages in order to restart. However, the Messages app will crash on both regardless of the conditions.

If you have sent or received this message, you will likely experience a problem with the Messages app. TheAppleByte has been testing solutions since this problem began, and we have created a list of tested methods to solve them.

Crashing Messages App Fix 

If you are experiencing issues while trying to open the messages app, you are not alone. Apple recently fixed this bug with their iOS 8.4 software update. If you currently have iOS 8, you can simply go to Settings > General > Software Update and Install iOS 8.4 to solve this issue permanently. If you have an older device that cannot run iOS 8, follow one of the methods below.

If you have an older device, here’s how to fix it. You must know the sender before trying any of these methods. If you do not know the sender, read the “Not Working” section below. There are several methods to choose from because the issue is solved by clearing the “power message” from the last line of the message.

If Apple’s official method isn’t working for you, try these instead:

Method 1: [See Screenshots] Open Notes, and create a new note with any text you like. Tap the Share button in the top-right, and send it to the person whose message contains the “power message”. After it is sent, relaunch Messages, and it will work.

Method 2: [See Screenshots] Use Siri to send anything you like to the message that contains the “power message” to clear it from the last line of the message.

Method 3: [Note: This will delete all your messages] Use the Settings app to go to Settings > Messages > Keep Messages, and select 30 Days. Then, go to Settings >  General > Date & Time and uncheck Set Automatically (if it applies). Then manually change the date to one at least 31 days later. An easy way is to change the year to 2016. After that, launch Messages. If it doesn’t open, go to Settings > Messages and make sure it is turned “On”.  You can now undo the date changes you made by going to Settings > General > Date & Time, and selecting Set Automatically.

Other Methods: Any other method will work so solve this problem as long as it involves sending another message to the message containing the “power message”. Sending a photo from the Photos app or a contact from the Contacts app will also work.

Incorrect Methods: TheAppleByte has tested sending a message to yourself via Siri or another method in order to fix the issue, but we have achieved almost no success. The only way this will work is if you sent the “power message” to yourself originally. You must send the test message to the message that contains the “power message” in order for it to be effective.

The goal of all of these methods is to remove the “power message” from the last line of every message. That can be done by sending a message after it (Methods 1 & 2) or by deleting the message entirely (Method 3).

Multiple Messages: If you received the “power message” from multiple people or sent it to multiple people, you will need to send a separate message to everyone involved using one of these methods. For example, if you sent it to 5 people and received it from 10 people, you will need to message all 15 people individually to resolve the issue.

Group Messages: If you received or sent the “power message” in a group message, follow the methods above with one exception. Instead of sending a test message to each person individually, send it to the group message. Only one person needs to do this.

Not working? If you don’t remember who sent the “power message”, just make a backup of your device and use an application such as iExplorer for Mac and Windows to identify the message from your computer. When you find the message, reply to it using one of the previous methods. If you have a Mac, you can simply use the Messages app to find the message and reply to it. The “power message” has no effect on Mac.

Still not working? If none of these methods are successful for you, contact Apple Support. We will continue to update this page with more methods as soon as they are discovered.

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23 thoughts on “Update: Special Message causes iPhones to Restart

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